What is Dye-to-Order?
Dye-to-Order means that your yarn will be hand dyed / hand painted for you upon purchase! Every skein of House of A La Mode is a touch unique with some slight color variation due to the nature of the dye process. Please do allow 3 to 4 business weeks for delivery of all Dye-to-Order yarn. See the SHIPPING section for more information on tracking your package, etc.
Where can I find House of A La Mode yarns!?
We update the webstore on most Mondays at 10am PST with a rotating schedule of Dye-to-Order options along with Ready-to-Ship products. You can also find House of A La Mode yarn at select retailers, check out our STOCKISTS page to learn more.
When is the online shop updated?
Typically on every Monday at 10am PST.
How do I buy the specific yarn I saw on your social media pages?!
Right here on most Mondays! We rotate the Dye-to-Order schedule between the Glitter Collection and the Semi Smokey Collection. If the pictured yarn you love is going out to a stockist, the images are always tagged with that particular store and a general idea of when it is headed their way.
Do you take on custom orders?
With our crazy busy dye schedule, we are not taking on custom orders at this time.
Where is my stuff?
Ready-to-Ship purchases are shipped out within 1-2 business days. With Dye-to-Order, you can expect your yarn to arrive within 3 to 4 business weeks and usually in less time. Note: We are located in the Pacific Northwest where inclement weather can, and does, affect the dye-to-dry-to-ship timeline. When your order has been processed for shipment (via USPS) you will receive a tracking number.
I made several orders during the shop update, can you combine the shipping costs?
Yep! If you make multiple purchases we will package and ship them as one, combine shipping costs, and refund any overages ($2 and above).